Utility Billing Department:
Located at City Hall
411 SW 9th St - First Floor Suite 119
Redmond, OR 97756
Water, Stormwater & Sewer Billing Questions:
** Utility Billing Office Hours**
Hours: 8:00am – 4:00pm
Monday, September 16, 2019 7am-6pm
Thursday, October 15, 2019 7am-6pm
Drive up Drop Box:
Available in the parking lot behind City Hall. Entrance on Deschutes Avenue.
Redmond Water, Stormwater & Sewer - RATES
Billing Information & Procedures - PAGE
Billing information covers everything from billing procedures to irrigation regulations. Within the section, one may find answers regarding delinquent accounts, deposits, availability of service, payments, and service fees. Click Here for more information
NEW! Irrigation Systems Rebate Program
- Download Irrigation System Add-Ons Rebate Form (PDF)
Water is a precious and limited resource, especially in the high desert, where every drop is needed. We encourage you to join the City of Redmond in our efforts to conserve water, particularly in summer. Water use in Redmond is six times higher in the summer because of irrigation needs. That’s why the City of Redmond is offering rebates on irrigation system add-ons (while funds last) that can help you reduce your outdoor water use.
Billing Dispute Form - (PDF)
Redmond City code mandates garbage service for those living within the City. High Country Disposal has a contract with the City to collect garbage throughout the City. For questions on garbage pickup or billing, please call High Country Disposal at (541) 548-4984.
Online Bill Payment Portal
Pay your water & sewer utility bill online. Sign-up for an account today using the account number on your statement. Click ONLINE ePAY SERVICE